Who we are

Baller Headwear is a custom hat manufacturing company servicing companies and brands worldwide. We offer comprehensive OEM and ODM services for customers of all sizes.

Baller Headwear is a certified ethical manufacturer with a focus on delivering high quality products partnered with short lead times and amazing customer service.

Our head office is based in Singapore and our factory is located in Da Nang, Vietnam.

How can we help you?

High Level Customer Support

Whether you are completely new to manufacturing or don’t have enough time, our team of highly trained customer service team are here to walk you through each step of the process. From design through to shipping.

Unlimited Customization

We offer full package production services from design, manufacturing, labels and packaging. We have a wide range of premium quality fabric and accessories and the capability of customizing your own.

Fast turnaround time

Our operation is built to scale. We have the best technology, machinery and process to ensure streamline manufacturing. As a result we offer some of the fastest turnaround times in the industry with absolutely no compromise on quality.

Ethics

We know that if we care about our people, they will care about our customers. We offer industry leading remuneration packages for all of our employees. This includes but is not limited to:

  • 20% salary above industry standard
  • Bonus 13th month salary
  • 21 days paid leave
  • 5 hour break for an 9.5 hour day.
  • Healthy lunch provided
  • Medical insurance
  • Unemployment insurance
  • Retirement contribution
  • Union membership
  • Regular team building days
  • Performance bonuses
  • No requirement to work overtime
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Sustainability​

We see WASTE as an economic and environmental burden. The less we waste as a company, the more we can offset the cost of expensive recycled and biodegradable packaging. We use technical designers to optimize consumption of our materials meaning that we use less material. The unavoidable waste we do have is sent off for recycling.

For packaging we use 100% biodegradable corn starch bags. There is zero plastic and they can be simply thrown in with the compost. With a combination of air and water, these bags will break down in less than 6 months. The boxes that hats are shipped in are also made from recycled cardboard.

We are proud of what we have achieved so far and we look forward to implementing more changes as innovation develops.

FAQ’s

General

Our head office is based in Singapore and our factory is located in Da Nang Vietnam.
  1. Submit a detailed enquiry or use our hat builder
  2. Receive a quotation
  3. Get a sample
  4. Approve and pay deposit
  5. Ship package.
Yes we can manufacture just about any style of hat. Send in your enquiry and we will let you know.

Quotation

Send in a detailed enquiry or use our hat builder to receive a quotation.
A quotation is valid for 30 days.
No, we do not price match other quotations. There is no compromise on a high quality.
A quotation can take up to 1-3 business days to create.

Design

You can create your own mockup using our hat builder or you can send in a detailed description along with your logos and our team can build your mockup.
Yes, you can mix and match fabric colors and accessories on your designs.
Ideally we prefer Ai, Pi files however we can accept PDF and PNG if the quality is good.
Yes we have a logo design service. Send in your enquiry with a detailed description and we will create your new logo.
No, we do not manufacture or work with imitation designs. You must own the copyright.

Sampling

Yes, we offer samples. You can purchase ready made samples from our store. You can purchase custom samples or you can place and order and receive a free photographic pre-production sample.
14 – 25 days door to door.
Sample cost varies depending on which services and how many samples you require along with varying shipping costs to the destination country.

Production

Our MOQ starts at 20 pieces per

Baller Headwear owns and operates its own factory and operations.
Yes we can embroider any style.

Payment Terms

When you have approved your sample and received your quotation you can pay a 50% deposit. The remaining balance deposit + shipping fee is due upon ex works date.
You can pay via local bank transfer in major currency. Credit card option coming soon.

Shipping

Shipping by air is 7-10 days and shipping by sea is 30-45

Shipping all costs all depend on the season, method of transportation and the quantity of goods. Our team can assist with estimates on a case by case basis.
Anywhere in the world that is connected by logistics.
Customers are required to pay for their own import duties and taxes.
For airfreight we use DHL, FedEx and UPS. By sea we use various forwarding lines.

Claims & Faults

Yes, our work is 100% guaranteed. Upon receiving your shipment if you find any damaged or defective hats, we will credit, refund or replace.
Once a deposit is paid, we do not offer refunds. The only exception is if goods are incorrect or defective.
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